Return policies

Preamble:
Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also, preferably, be in the original packaging.
The aforementioned admission will differ if your item is defective or damaged upon receipt of the package. In this case, please follow the procedure outlined in the section concerning exchanges (below).

Section 1 - Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain period.

Section 2 - Late or Missing Refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then, contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often processing time before a refund is posted.
If you've done all of this and still haven't received your refund, please contact us at contact@driplitx.com.

Section 3 - Sale Items (if applicable):
Only regular-priced items can be refunded. Unfortunately, sale items cannot be refunded.

Section 4 - Exchanges (if applicable):
We only replace items if they are defective and/or damaged. If you need to exchange it for the same item, please email us at: contact@driplitx.com
In this email, we invite you to include your order number (or a copy of the invoice) and proof (a photo or video of the defective and/or damaged items) and send your item to the address provided on your package’s label.

Section 5 - Shipping:
To return your product, you must email us at: contact@Driplitx.com
Customer address:
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Depending on where you live, the time it takes for the exchanged product to reach you may vary (24 to 37 business days).
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.